TERMS OF SERVICE

TERMS OF SERVICE

Last Updated: August, 2026

Welcome to the website of Cougar Clean LLC (“Company,” “we,” “us,” or “our”). By accessing this website, submitting a form, requesting a quote, scheduling services, or communicating with us by phone, email, or text message, you agree to be bound by these Terms of Service.

If you do not agree to these Terms, please do not use this website or our services.

Use of Website

This website is provided for informational purposes and to allow users to request services. You agree not to use this website for any unlawful purpose or in any way that could damage, disable, overburden, or impair the website.

We reserve the right to modify, suspend, or discontinue any portion of the website at any time without notice.

Service Requests & Estimates

All service requests, quotes, and estimates provided through this website, by phone, email, or text message are non-binding until confirmed by Cougar Clean LLC.

Final pricing may vary based on factors including, but not limited to:

Property condition

Scope of work

Accessibility of service areas

Safety considerations

Additional services requested

Scheduling, Access & Cancellations

By scheduling a service, you confirm that you are the property owner or are authorized to request services on the property.

You agree to provide reasonable access to the service area on the scheduled service date. Failure to provide access may result in rescheduling or cancellation fees.

Weather conditions, safety concerns, or unforeseen circumstances may require service rescheduling.

Payments

Payment terms are communicated at the time of booking or service completion unless otherwise agreed to in writing.

Failure to submit payment when due may result in additional fees or collection efforts as permitted by law.

SMS Text Messaging Terms (A2P Compliance)

By providing your mobile phone number and opting in through our website, online forms, or direct communication, you expressly consent to receive transactional and service-related SMS text messages from Cougar Clean LLC.

Description of SMS Use Cases

Text messages may include, but are not limited to:

Appointment confirmations and reminders

Estimate notifications

Service updates

Follow-up communications related to requested services

Message Frequency

Message frequency varies based on customer interaction and service activity.

Message & Data Rates

Message and data rates may apply depending on your mobile carrier and mobile plan.

Opt-Out Instructions

You may opt out of SMS communications at any time by replying STOP.

For assistance, reply HELP or contact us directly.

Customer Support Contact

Phone: (316)494 5326

Carrier Liability Disclaimer

Mobile carriers are not liable for delayed, failed, or undelivered messages.

Age Restriction (18+)

You must be at least eighteen (18) years of age to opt in to receive SMS text messages.

Privacy Policy

Your use of this website and participation in SMS communications are also governed by our Privacy Policy.

Intellectual Property

All content on this website, including text, graphics, logos, images, and branding, is the property of Simmons Power & Soft Washing LLC and may not be copied, reproduced, or distributed without prior written permission.

Limitation of Liability

Cougar Clean LLC is not responsible for pre-existing damage, normal wear revealed during cleaning, or indirect, incidental, or consequential damages.

To the fullest extent permitted by law, our liability is limited to the amount paid for the specific service performed.

Governing Law

These Terms of Service are governed by the laws of the State of Kansas. Any disputes shall be resolved in the appropriate courts located within the State of Kansas.

Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Updates will be posted on this page with a revised effective date.

Contact Information

Cougar Clean LLC

Matthew Kenney, Owner

7237 Lookout ct Augusta Kansas 67010

Phone: (316)494 5326